Sports / App
kg789 is clear about what data we collect, why we collect it, and how you can manage it. This policy applies to every account interaction on kg789 — from the moment you register through every session you run on mobile or desktop.
When you open an account with us, we collect the information needed to run it: your name, contact details, and the payment method you connect — whether that is Nagad, Rocket, or another supported wallet. We record transaction activity linked to your account wallet so that deposits and withdrawals can be verified and matched to your session history. We also collect device and browser data — including the type of device, operating system and session duration — so we can keep your account working consistently across mobile and desktop. Cookies and similar technologies help us remember your login state and preference settings; you can adjust cookie behaviour through your browser settings at any time. We do not sell your personal data to third parties. Where we share data with payment processors like Nagad or Rocket, it is strictly to complete the transaction you authorised. All data handling is subject to the laws and regulations applicable in your region. Access to kg789 and the services described in this policy depends on your local law and eligible regions. If you have questions about any specific data point we hold, the contact routes in the Support section below are the right place to start.
Not every interaction on the internet falls under this policy. We want you to know exactly where our obligations start and where they end, so you can make informed choices about the data you share with us and with others.
This policy covers all data processed when you log in, register or manage your account on kg789. Session authentication, device fingerprinting for security checks and login history are all within scope.
Deposits and withdrawals processed through your account wallet — including those handled via Nagad or Rocket — fall under this policy. We retain transaction records as required for account verification and dispute resolution.
Your browsing activity within kg789, including which game categories you view and how long you spend in the lobby, is captured for service improvement. This data stays within our systems and is not shared for advertising purposes.
External sites, payment gateways operating outside our checkout flow, and any link you follow away from kg789 are outside this policy. We cannot control how third parties handle your data once you leave our domain.
You have direct actions available to you — these are not just abstract rights. If you want to see what personal data we hold against your account, you can raise a data access request through our support channel and we will tell you what records exist. If something in your profile is wrong — a name, a contact number, a wallet reference — you can update most fields directly from your account settings page. For anything that requires our team to make the change, the support routes below are how you reach us. If you want to close your account and request deletion of your personal data, that process starts with a written request to our support team. We will confirm what can be deleted and what must be retained for legal or transaction-record purposes. Availability of these actions may depend on your local law and the eligible region your account was registered under.
Submit a data access request through the support channel and we will return a summary of what personal information is held against your account.
Most profile fields — contact number, email, wallet reference — can be updated directly in your account settings. Changes that affect payment verification may require identity confirmation.
If any part of this policy is unclear or you want to know how a specific data point is used, contact our support team with your account details and the question you want answered.
Send a written closure and deletion request to our support team. We will confirm what data can be removed and what must be retained to satisfy transaction-record obligations.
If you have a question about this privacy policy or want to take any of the actions described above, use the contact routes published on kg789. We respond through the channels listed here — we do not accept policy requests sent through unofficial channels or social media messages not linked to a verified account.
The live chat widget on kg789 is the fastest route for account and policy questions. Open the chat from any page when you are logged in and reference your account ID.
Send detailed policy requests — including data access or deletion requests — to the support email address shown in the Contact section of kg789. Include your registered account details so we can verify the request.
The Help Centre on kg789 contains published answers to common account and policy questions. Check there first; if your question is not covered, escalate through live chat or email.
We apply access controls and session authentication to protect the data in your account. Retention periods are tied to the purpose for which data was collected — transaction records are held for the period required to resolve disputes and meet applicable legal obligations, while session and browsing data is held for a shorter period consistent with service improvement purposes. Cookie settings can be managed through your browser at any time; essential cookies required for login and account state cannot be switched off without affecting account function.
Transaction data tied to Nagad and Rocket payments is retained for the period needed to resolve disputes and meet applicable legal requirements. Browsing and session data is held for a shorter period aligned to service improvement only.
We use cookies to maintain your login session and remember preference settings. You can adjust non-essential cookies through your browser settings. Disabling all cookies may affect how your account loads across sessions.
Access to your kg789 account is protected by login authentication. If you believe your account has been accessed without your permission, contact support immediately through the live chat route on kg789.
When this policy changes in a material way, we will post the updated version on kg789 with a revised date. Continued use of your account after a policy update indicates acceptance of the revised terms.
These are the questions we receive most often about how kg789 handles your personal data. If your question is not here, reach us through the live chat or email route published on kg789.
We collect the details you enter during registration — name, contact information and any payment wallet reference such as Nagad or Rocket. We also collect device and browser data from the session to maintain account security and consistent login behaviour.
We share data only where it is necessary to process a transaction you authorised — for example, passing payment details to Nagad or Rocket to complete a deposit or withdrawal. We do not sell personal data to advertisers or unrelated third parties.
Send a data access request through the support email published on kg789. Include your registered account details so we can verify your identity and return the correct records. We will confirm what information is held and in what form.
You can request account closure and deletion through our support team. We will confirm which data can be removed and which must be retained for transaction-record or legal compliance purposes. Eligibility for full deletion depends on your account status and applicable local law.
Transaction records — including Nagad and Rocket payment history linked to your account wallet — are retained for the period required to resolve disputes and satisfy applicable legal obligations. Shorter retention periods apply to session and browsing data collected for service improvement.
This policy describes how we handle data for accounts registered on kg789. Access and the data obligations that apply to your account depend on your local law and eligible region. If you are unsure whether access is permitted in your region, check the terms published on kg789.